ENCAP's helpline was established in March 2020 in response to COVID as a way to continue to serve the community safely during this time of social distancing. ENCAP's lobby's remain closed at this time, but we are fielding calls for emergency rent and utility assistance in the order that they are received. Please call the helpline, and leave your contact information so that we can call you back, and take your application over the phone. Thank you!
ENCAP Helpline: (402) 453-5656 ext. 223
Additional Community Resources:
Online Applications for Utility Assistance:
o Low-income Home Energy Assistance Program (LIHEAP)
o OPPD Energy Assistance Program (information link)
- OPPD Assistance APPLICATION
o MUD Energy Assistance Program (information)
- MUD Assistance APPLICATION
o MUD COVID RELIEF FUND: (information)
- MUD COVID Relief Fund Application
o COVID AID RELIEF FUND Program (information)
Through its Coronavirus Aid Relief Fund allocation under the CARES Act, Douglas County has allocated a portion of those funds to provide utility assistance to Douglas County customers of Metropolitan Utilities District and Omaha Public Power District who are struggling to afford their bills as a result of the COVID-19 pandemic. Customers may be eligible to receive funds that are applied directly to their utility bill.
- COVID AID RELIEF FUND PROGRAM APPLICATION
EMERGENCY FINANCIAL ASSISTANCE (Community Response):
CLICK HERE and download a Community Resource List.
o Together Omaha
- Together Omaha Crisis line: (402) 763-7531
- Phone Hours: Monday – Thursday 9AM – 4PM, Friday 9AM – 2PM
Supplemental Nutrition Assistance Program (SNAP):
- APPLICATION (via ACCESS Nebraska)