Due to an unprecedented volume of calls, our caseloads are currently at capacity. We are unable to take on new utility cases at this time. We request that anyone in need of utility assistance please apply online.

Please access online applications through MUD and OPPD directly (see below).

Debido a un gran volume de llamadas nuestra carga de casos esta al limite de capacidad. En estos momentos no podremos tomar nuevos casos de asistencia de utilidades. Les pedimos que si necesitan asistencia financier con sus utilidades se comuniquen directamente con su compania de utilidades. Porfavor alique directamente al citio de internet de MUD y OPPD.


ONLINE APPLICATIONS FOR UTILITY ASSISTANCE: 

       o    Low-income Home Energy Assistance Program (LIHEAP)
       o    OPPD Energy Assistance Program (information link)

                  - OPPD Assistance APPLICATION 

      o    MUD Energy Assistance Program  (information)

                       -  MUD Assistance APPLICATION

      o    MUD COVID RELIEF FUND: (information)

                        - MUD COVID Relief Fund Application

      o    COVID AID RELIEF FUND Program (information)

Through its Coronavirus Aid Relief Fund allocation under the CARES Act, Douglas County has allocated a portion of those funds to provide utility assistance to Douglas County customers of Metropolitan Utilities District and Omaha Public Power District who are struggling to afford their bills as a result of the COVID-19 pandemic. Customers may be eligible to receive funds that are applied directly to their utility bill.

            - COVID AID RELIEF FUND PROGRAM APPLICATION
 

EMERGENCY FINANCIAL ASSISTANCE (Community Response): 

CLICK HERE and download a Community Resource List.

Rent Assistance:

     o    Together Omaha
         - Together Omaha Crisis line: (402) 763-7531
         - Phone Hours: Monday – Thursday 9AM – 4PM, Friday 9AM – 2PM

    
 Supplemental Nutrition Assistance Program (SNAP):

      - APPLICATION (via ACCESS Nebraska)